Careers/ Join uab/ Transaction Monitoring Officer (Debit & Credit Cards)

Transaction Monitoring Officer (Debit & Credit Cards)

Position: Transaction Monitoring Officer (Debit & Credit Cards)
Job Location: Yangon
Posted Date: 22 Nov 2021

Transaction monitoring plays a central part in the risk management of both Debit and Credit cards. The Transaction Monitoring Officer will monitor card transactions to identity any potential risk or fraudulent transactions and escalate the matter to the Head of Department.


  • Conduct transaction monitoring and follow-up suspicious transactions alert actions from various monitoring systems.
  • By using rule based online fraud monitoring system to monitor Debit & Credit card related authorizations and transactions to identify any fraudulent behaviour.
  • Obtain and assess cardholder information as well as analyse credit and debit card fraud cases.
  • Communication with cardholders to provide them with preventative measures to protect the safety of their card and prevent any fraudulent activity.
  • Identify and investigate the methods and processes used in fraudulent activities.
  • Generates credit and debit card fraud prevention and analysis reports.
  • Handling of fraud investigations and providing documentation and analysis to assist Head of Cards in decision making.
  • Develop and implement fraud transaction monitoring rules to detect unauthorized card use in coordination with Head of Cards.
  • Detect, prevent and control card related fraud losses.
  • Maximize fraud loss avoidance and recoveries.
  • Ensure customer service and the bank’s reputation are not affected.
  • Develop and refine procedures on an ongoing basis to minimize risk exposure in Credit and debit cards fraud prevention.
  • Liaise with branches, member banks, central bank and Visa / Master Card International for fraud related issues.

Job Requirements

  • Graduate with 2-3 years similar experience in the banking industry.
  • Must understand rules, regulations and parameters for cards – Visa, MasterCard and MPU.
  • Cards experience is mandatory.
  • A good understanding and knowledge of emerging payment systems fraud & security trends.
  • Experienced in working with a rule based online fraud monitoring system.
  • Excellent interpersonal and communications skills.
  • Good command of both spoken and written English.
Please send your application to [email protected].

uab bank is an equal opportunity employer.