{"id":41991,"date":"2022-03-28T10:51:26","date_gmt":"2022-03-28T04:21:26","guid":{"rendered":"https:\/\/www.uab.com.mm\/?page_id=41991"},"modified":"2026-05-22T17:49:25","modified_gmt":"2026-05-22T11:19:25","slug":"crisis-response","status":"publish","type":"page","link":"https:\/\/www.uab.com.mm\/mm\/about-us\/crisis-response\/","title":{"rendered":"Crisis Response"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"41991\" class=\"elementor elementor-41991\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8eb0981 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"8eb0981\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-14ff1cb\" data-id=\"14ff1cb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b8f8b24 elementor-widget elementor-widget-image\" data-id=\"b8f8b24\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"282\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;1024&#39;%20height=&#39;282&#39;%20viewBox%3D&#39;0%200%201024%20282&#39;%2F%3E\" data-czlz data-src=\"\/wp-content\/uploads\/2024\/02\/crisis-response-1024x282.jpg\" class=\"attachment-large size-large wp-image-55817\" alt=\"\" data-srcset=\"\/wp-content\/uploads\/2024\/02\/crisis-response-1024x282.jpg 1024w, \/wp-content\/uploads\/2024\/02\/crisis-response-300x83.jpg 300w, \/wp-content\/uploads\/2024\/02\/crisis-response-768x212.jpg 768w, \/wp-content\/uploads\/2024\/02\/crisis-response-18x5.jpg 18w, \/wp-content\/uploads\/2024\/02\/crisis-response-600x165.jpg 600w, \/wp-content\/uploads\/2024\/02\/crisis-response.jpg 1263w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cd2eb45 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cd2eb45\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b177f9d\" data-id=\"b177f9d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a9c90da elementor-widget elementor-widget-text-editor\" data-id=\"a9c90da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-family: inherit; font-size: 14px;\"><a href=\"\/home\">Home<\/a> \/ <span style=\"color: #111;\">About Us<\/span>\u00a0\/\u00a0<span style=\"color: #39b54a;\">Crisis response<\/span><\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-14d1baf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14d1baf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-483dc2f\" data-id=\"483dc2f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-03f5f4b elementor-widget elementor-widget-heading\" data-id=\"03f5f4b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Helping Customers and our Community through the ongoing crisis and armed conflict<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a97f06 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a97f06\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5220a65\" data-id=\"5220a65\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18da08c elementor-widget elementor-widget-text-editor\" data-id=\"18da08c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIn the wake of the pandemic and ongoing conflict in Myanmar, the banking industry has faced unprecedented challenges. Compounding these difficulties, natural disasters such as earthquakes have severely impacted communities. Despite these obstacles, uab bank remains committed to its mission of financial stability, community support, and long-term sustainability. Below are updates on the actions we&#8217;ve taken to navigate the challenges and ensure continued service delivery.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-eea7bd8 e-flex e-con-boxed e-con e-parent\" data-id=\"eea7bd8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-363f775 elementor-widget elementor-widget-image\" data-id=\"363f775\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"241\" height=\"295\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;241&#39;%20height=&#39;295&#39;%20viewBox%3D&#39;0%200%20241%20295&#39;%2F%3E\" data-czlz data-src=\"\/wp-content\/uploads\/2024\/10\/Specific-Challenges-and-Mitigation-Strategies.png\" class=\"attachment-full size-full wp-image-60338\" alt=\"\" data-srcset=\"\/wp-content\/uploads\/2024\/10\/Specific-Challenges-and-Mitigation-Strategies.png 241w, \/wp-content\/uploads\/2024\/10\/Specific-Challenges-and-Mitigation-Strategies-10x12.png 10w\" data-sizes=\"(max-width: 241px) 100vw, 241px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d79e35f elementor-widget elementor-widget-heading\" data-id=\"d79e35f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Specific Challenges and Mitigation Strategies<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56b9824 e-flex e-con-boxed e-con e-parent\" data-id=\"56b9824\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93ee70b elementor-widget elementor-widget-text-editor\" data-id=\"93ee70b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOur Board and Management have implemented careful strategies to mitigate risks and ensure that essential financial services remain uninterrupted for the communities we serve. Below are some of the key challenges we faced and the actions taken to address them:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0497108 e-flex e-con-boxed e-con e-parent\" data-id=\"0497108\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50260d6 elementor-widget elementor-widget-html\" data-id=\"50260d6\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\r\n    ol.std-text-color {\r\n    color: #7A7A7A;\r\n    font-size: 16px;\r\n}\r\nol.std-text-color li {\r\n        color: #7A7A7A;\r\n    font-size: 16px !important;\r\n}\r\n<\/style>\r\n<ol class=\"std-text-color\">\r\n  <li>\r\n    <b>Enhanced Due Diligence (EDD) and Anti-Money Laundering (AML) Actions<\/b>\r\n    <ul>\r\n      <li>\r\n        <b>Challenges:<\/b> Imposed sanctions on various entities and Myanmar's adverse classification by the Financial Action Task Force (FATF) demanded stricter scrutiny in money transfers, trade services, lending activity, and account operations.\r\n        \r\n\r\n        \r\n      <\/li>\r\n      <li>\r\n        <b>Mitigation:<\/b>\r\n        <ul>\r\n          <li>\r\n            Enhanced procedural controls across money transfers, trade, and account operations.\r\n          <\/li>\r\n          <li>\r\n            Strengthened the 3-line defence model (management, risk & compliance, internal audit) for improved surveillance and management.\r\n          <\/li>\r\n          <li>\r\n            Conducted training programs to ensure staff were well-equipped to handle increased compliance workloads while maintaining quality in procedures.\r\n          <\/li>\r\n          <li>\r\n            Boosted collaboration with Correspondent Banks and international partners by implementing more robust trade surveillance mechanisms.\r\n          <\/li>\r\n        <\/ul>\r\n      <\/li>\r\n      \r\n    <\/ul>\r\n  <\/li>\r\n  <li>\r\n    <b>Outbreak of Armed Conflict in Myanmar<\/b>\r\n    <ul>\r\n      <li>\r\n        <b>Challenges:<\/b>  Escalating violence in certain regions around Myanmar posed risks to the safety of employees and customers, as well as operational disruptions.\r\n\r\n      <\/li>\r\n      <li>\r\n        <b>Mitigation:<\/b>\r\n        <ul>\r\n          <li>\r\n            Enhanced Business Continuity Plans (BCP) to safeguard employees and protect assets.\r\n\r\n          <\/li>\r\n          <li>\r\n           Identified alternative service points to ensure uninterrupted banking services in conflict zones.\r\n          <\/li>\r\n          <li>\r\n            Established safety protocols and readiness plans to maintain operational resilience in the event of escalated violence.\r\n          <\/li>\r\n\r\n        <\/ul>\r\n      <\/li>\r\n      \r\n    <\/ul>\r\n  <\/li>\r\n  <li>\r\n    <b>Liquidity Management During Crisis<\/b>\r\n        <ul>\r\n      <li>\r\n        <b>Challenges:<\/b>Maintaining liquidity amidst uncertain economic and political environments required heightened oversight to prevent shortfalls.\r\n\r\n      <\/li>\r\n      <li>\r\n        <b>Mitigation:<\/b>\r\n        <ul>\r\n          <li>\r\n           Formed a Crisis Management Team (CMT) to continuously monitor liquidity risks.\r\n\r\n          <\/li>\r\n          <li>\r\n            Developed and implemented contingency liquidity measures to ensure fallback options during periods of severe liquidity challenges.\r\n\r\n          <\/li>\r\n          <li>\r\n           Conducted daily monitoring through the CMT, ensuring the Bank maintained prudent liquidity levels.\r\n\r\n          <\/li>\r\n        <\/ul>\r\n      <\/li>\r\n      \r\n    <\/ul>\r\n  <\/li>\r\n  <li>\r\n   <b>Environmental, Social, and Governance (ESG) Concerns<\/b>\r\n\r\n        <ul>\r\n      <li>\r\n        <b>Challenges:<\/b> Ensuring that the Bank's financing activities did not contribute to environmentally harmful or socially unethical practices became a critical concern, especially given international scrutiny.\r\n\r\n        \r\n\r\n        \r\n      <\/li>\r\n      <li>\r\n        <b>Mitigation:<\/b>\r\n        <ul>\r\n          <li>\r\n            Applied strict ESG criteria to the lending portfolio, ensuring that financing was not extended to sectors or activities harmful to the environment or in violation of human rights.\r\n\r\n          <\/li>\r\n          <li>\r\n            Strengthened the 3-line defence model (management, risk & compliance, internal audit) for improved surveillance and management.\r\n          <\/li>\r\n          <li>\r\n            Explicitly excluded financing for activities like the production and trade of weapons, child labour exploitation, wildlife trafficking, and illegal trade.\r\n\r\n          <\/li>\r\n          <li>\r\n           Conducted regular monitoring and audits to ensure compliance with both national and international laws, particularly those related to banned substances, wildlife preservation, and ethical business practices.\r\n\r\n          <\/li>\r\n        <\/ul>\r\n      <\/li>\r\n      \r\n    <\/ul>\r\n  <\/li>\r\n<\/ol>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33af899 e-flex e-con-boxed e-con e-parent\" data-id=\"33af899\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-408130b elementor-widget elementor-widget-text-editor\" data-id=\"408130b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThese mitigation strategies have helped the Bank navigate these challenges, ensuring resilience in operations and compliance with domestic and international standards.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-678ed3d e-flex e-con-boxed e-con e-parent\" data-id=\"678ed3d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-704f8e5 elementor-widget elementor-widget-image\" data-id=\"704f8e5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"512\" height=\"512\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;512&#39;%20height=&#39;512&#39;%20viewBox%3D&#39;0%200%20512%20512&#39;%2F%3E\" data-czlz data-src=\"\/wp-content\/uploads\/2022\/03\/promotion.png\" class=\"attachment-full size-full wp-image-42092\" alt=\"\" data-srcset=\"\/wp-content\/uploads\/2022\/03\/promotion.png 512w, \/wp-content\/uploads\/2022\/03\/promotion-300x300.png 300w, \/wp-content\/uploads\/2022\/03\/promotion-150x150.png 150w, \/wp-content\/uploads\/2022\/03\/promotion-12x12.png 12w\" data-sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3e5756 elementor-widget elementor-widget-heading\" data-id=\"a3e5756\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Branch Operations Update\n<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c3d3c3 e-flex e-con-boxed e-con e-parent\" data-id=\"5c3d3c3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbdbbf4 elementor-widget elementor-widget-text-editor\" data-id=\"bbdbbf4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe Bank\u2019s Board of Directors and its various committees meet regularly to actively assess the situation in conflict-affected areas, conducting thorough evaluations to ensure that informed, timely decisions are made. Our goal is to provide continued service while prioritising the well-being of our staff and customers during this period.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b3d1df e-flex e-con-boxed e-con e-parent\" data-id=\"6b3d1df\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4da6c27 elementor-widget elementor-widget-text-editor\" data-id=\"4da6c27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Most of our branches remain operational.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87f8729 e-flex e-con-boxed e-con e-parent\" data-id=\"87f8729\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f914475 elementor-widget elementor-widget-text-editor\" data-id=\"f914475\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDespite these closures, customers can still access their accounts via the uabpay app, ATMs, and other digital banking services. Our Centralised Core Banking System also allows customers to visit any other uab bank branch to access their banking services.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9db7443 elementor-widget elementor-widget-text-editor\" data-id=\"9db7443\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWe remain steadfast in delivering essential financial services to communities while prioritising the safety of our employees and customers. The Board and its committees meet regularly to assess the situation in conflict-affected areas and ensure timely, informed decision-making.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a16b99 e-flex e-con-boxed e-con e-parent\" data-id=\"1a16b99\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d6c885 e-flex e-con-boxed e-con e-parent\" data-id=\"9d6c885\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75a9579 elementor-widget elementor-widget-image\" data-id=\"75a9579\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;48&#39;%20height=&#39;48&#39;%20viewBox%3D&#39;0%200%2048%2048&#39;%2F%3E\" data-czlz data-src=\"\/wp-content\/uploads\/2024\/02\/24hours.png\" class=\"attachment-full size-full wp-image-55762\" alt=\"\" data-srcset=\"\/wp-content\/uploads\/2024\/02\/24hours.png 48w, \/wp-content\/uploads\/2024\/02\/24hours-12x12.png 12w\" data-sizes=\"(max-width: 48px) 100vw, 48px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edf15e0 elementor-widget elementor-widget-heading\" data-id=\"edf15e0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">24\/7 Digital Services<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d97ce9 e-flex e-con-boxed e-con e-parent\" data-id=\"1d97ce9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9689cb elementor-widget elementor-widget-text-editor\" data-id=\"b9689cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOur mobile banking, internet banking, and uabpay digital wallet are available 24\/7. Additionally, uabpay+ agents across the country provide convenient access to services.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e2dc56 e-flex e-con-boxed e-con e-parent\" data-id=\"8e2dc56\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ef80c0 e-flex e-con-boxed e-con e-parent\" data-id=\"8ef80c0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c64d37 elementor-widget elementor-widget-image\" data-id=\"3c64d37\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;512&#39;%20height=&#39;512&#39;%20viewBox%3D&#39;0%200%20512%20512&#39;%2F%3E\" data-czlz data-src=\"\/wp-content\/uploads\/2022\/03\/atm-3.png\" class=\"attachment-full size-full wp-image-42078\" alt=\"\" data-srcset=\"\/wp-content\/uploads\/2022\/03\/atm-3.png 512w, \/wp-content\/uploads\/2022\/03\/atm-3-300x300.png 300w, \/wp-content\/uploads\/2022\/03\/atm-3-150x150.png 150w, \/wp-content\/uploads\/2022\/03\/atm-3-12x12.png 12w\" data-sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ad4919 elementor-widget elementor-widget-heading\" data-id=\"7ad4919\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">ATM Services<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb5f663 e-flex e-con-boxed e-con e-parent\" data-id=\"eb5f663\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42c84b9 elementor-widget elementor-widget-text-editor\" data-id=\"42c84b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWith the exception of branches in conflict zones, our ATMs remain fully operational for the convenience of our customers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f612d23 e-flex e-con-boxed e-con e-parent\" data-id=\"f612d23\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b2f9d9 e-flex e-con-boxed e-con e-parent\" data-id=\"3b2f9d9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-649b714 elementor-widget elementor-widget-image\" data-id=\"649b714\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;512&#39;%20height=&#39;512&#39;%20viewBox%3D&#39;0%200%20512%20512&#39;%2F%3E\" data-czlz data-src=\"\/wp-content\/uploads\/2022\/03\/telephone.png\" class=\"attachment-full size-full wp-image-42090\" alt=\"\" data-srcset=\"\/wp-content\/uploads\/2022\/03\/telephone.png 512w, \/wp-content\/uploads\/2022\/03\/telephone-300x300.png 300w, \/wp-content\/uploads\/2022\/03\/telephone-150x150.png 150w, \/wp-content\/uploads\/2022\/03\/telephone-12x12.png 12w\" data-sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f15b4c elementor-widget elementor-widget-heading\" data-id=\"3f15b4c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Contact Center\n<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-811bd89 e-flex e-con-boxed e-con e-parent\" data-id=\"811bd89\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7776f7 elementor-widget elementor-widget-text-editor\" data-id=\"f7776f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our Contact Center is available daily from 7 a.m. to 10 p.m. for any inquiries or assistance. Customers can reach us via phone at <b><a href=\"http:\/\/tel:+959 9 40005000\">09 9 40005000<\/a><\/b>, Facebook Messenger, or Viber.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82a88fe e-flex e-con-boxed e-con e-parent\" data-id=\"82a88fe\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-319e09e e-flex e-con-boxed e-con e-parent\" data-id=\"319e09e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e06058e elementor-widget elementor-widget-image\" data-id=\"e06058e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"546\" height=\"490\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;546&#39;%20height=&#39;490&#39;%20viewBox%3D&#39;0%200%20546%20490&#39;%2F%3E\" data-czlz data-src=\"\/wp-content\/uploads\/2024\/10\/image4.jpg\" class=\"attachment-full size-full wp-image-60339\" alt=\"\" data-srcset=\"\/wp-content\/uploads\/2024\/10\/image4.jpg 546w, \/wp-content\/uploads\/2024\/10\/image4-300x269.jpg 300w, \/wp-content\/uploads\/2024\/10\/image4-13x12.jpg 13w\" data-sizes=\"(max-width: 546px) 100vw, 546px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a7a935 elementor-widget elementor-widget-heading\" data-id=\"7a7a935\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Communications<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5bba276 e-flex e-con-boxed e-con e-parent\" data-id=\"5bba276\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-434bdf3 elementor-widget elementor-widget-text-editor\" data-id=\"434bdf3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWe actively communicate updates through our social media platforms\u2014Facebook, LinkedIn, Viber, and Telegram\u2014as well as through our website.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9545b27 e-flex e-con-boxed e-con e-parent\" data-id=\"9545b27\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d671e2 e-flex e-con-boxed e-con e-parent\" data-id=\"2d671e2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-866cbc9 elementor-widget elementor-widget-image\" data-id=\"866cbc9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"97\" height=\"94\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;97&#39;%20height=&#39;94&#39;%20viewBox%3D&#39;0%200%2097%2094&#39;%2F%3E\" data-czlz data-src=\"\/wp-content\/uploads\/2024\/10\/image3.png\" class=\"attachment-full size-full wp-image-60340\" alt=\"\" data-srcset=\"\/wp-content\/uploads\/2024\/10\/image3.png 97w, \/wp-content\/uploads\/2024\/10\/image3-12x12.png 12w\" data-sizes=\"(max-width: 97px) 100vw, 97px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-199cab6 elementor-widget elementor-widget-heading\" data-id=\"199cab6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Supporting Our Customers and Community\n<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bbf9ef1 e-flex e-con-boxed e-con e-parent\" data-id=\"bbf9ef1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9aa7f3 elementor-widget elementor-widget-text-editor\" data-id=\"d9aa7f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We recognise that some businesses are facing significant hardships, particularly with cash flow issues. In response, <b>uab \u1018\u100f\u103a\u1021\u1014\u1031\u1016\u103c\u1004\u1037\u103a<\/b> has introduced a <b>relief package<\/b> for customers with loan facilities. Our dedicated Relationship Managers are actively reaching out to affected customers to offer tailored solutions that address their financial needs during this challenging time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-410ff4a elementor-widget elementor-widget-text-editor\" data-id=\"410ff4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our commitment to community support remains strong. We continue to provide<b> food donations <\/b>and <b>infrastructure <\/b>support to areas in need. Following the recent damage caused by <strong>earthquakes<\/strong>, additional support efforts have been deployed, and updates on our community initiatives are being regularly posted on social media to keep the public informed of our latest activities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b23983 elementor-widget elementor-widget-text-editor\" data-id=\"9b23983\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In addition to community support, the Bank remains committed to<b> employment support<\/b>. We are actively recruiting new employees for our upcoming branches and have continued to expand our<b> internship program<\/b> for young graduates and university students, providing them with valuable opportunities for career development.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fa1d0f e-flex e-con-boxed e-con e-parent\" data-id=\"9fa1d0f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home \/ About Us\u00a0\/\u00a0Crisis response Helping Customers and our Community through &#8230; <\/p>","protected":false},"author":2,"featured_media":0,"parent":1655,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-41991","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Crisis Response - uab bank<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uab.com.mm\/about-us\/crisis-response\/\" \/>\n<meta property=\"og:locale\" content=\"my_MM\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Crisis Response - uab bank\" \/>\n<meta property=\"og:description\" content=\"Home \/ About Us\u00a0\/\u00a0Crisis response Helping Customers and our Community through ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/uab.com.mm\/about-us\/crisis-response\/\" \/>\n<meta property=\"og:site_name\" content=\"uab bank\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/uabbankmm\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-22T11:19:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/uab.com.mm\/about-us\/crisis-response\/\",\"url\":\"https:\/\/uab.com.mm\/about-us\/crisis-response\/\",\"name\":\"Crisis Response - uab bank\",\"isPartOf\":{\"@id\":\"https:\/\/www.uab.com.mm\/#website\"},\"datePublished\":\"2022-03-28T04:21:26+00:00\",\"dateModified\":\"2026-05-22T11:19:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/uab.com.mm\/about-us\/crisis-response\/#breadcrumb\"},\"inLanguage\":\"my-MM\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/uab.com.mm\/about-us\/crisis-response\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/uab.com.mm\/about-us\/crisis-response\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"About Us\",\"item\":\"https:\/\/uab.com.mm\/about-us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Crisis Response\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.uab.com.mm\/#website\",\"url\":\"https:\/\/www.uab.com.mm\/\",\"name\":\"uab bank\",\"description\":\"Connect. 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