{"id":7369,"date":"2020-03-13T11:45:57","date_gmt":"2020-03-13T05:15:57","guid":{"rendered":"http:\/\/www.uabdev.com.mm\/?page_id=7369"},"modified":"2022-03-29T16:39:17","modified_gmt":"2022-03-29T10:09:17","slug":"client-satisfaction","status":"publish","type":"page","link":"https:\/\/www.uab.com.mm\/mm\/responsible-business\/client-satisfaction\/","title":{"rendered":"Client Satisfaction"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7369\" class=\"elementor elementor-7369\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d5e2058 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d5e2058\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-94e0350\" data-id=\"94e0350\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0118824 elementor-widget elementor-widget-text-editor\" data-id=\"0118824\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: inherit; font-size: 15px;\"><span style=\"color: #111;\">Sustainablility<\/span> \/ <a href=\"\/responsible-business\">Responsible Business<\/a> \/ <span style=\"color: #39b54a;\">Client Satisfaction<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfee2fb elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bfee2fb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e39b6b\" data-id=\"4e39b6b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac32a19 elementor-widget elementor-widget-spacer\" data-id=\"ac32a19\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d16efe4 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d16efe4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e4135b4\" data-id=\"e4135b4\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-367d164 elementor-widget elementor-widget-spacer\" data-id=\"367d164\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b49fad0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b49fad0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f99cfb\" data-id=\"4f99cfb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43c6dd6 elementor-widget elementor-widget-heading\" data-id=\"43c6dd6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Client Satisfaction<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18eec5b elementor-widget elementor-widget-text-editor\" data-id=\"18eec5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: Objective-Light;\">At uab bank, we want to be a company you want to do business with. Our clients are at the centre of everything we do, and this is central to our sustainable strategy. Our Code of Ethics and our commitment to transparency is key to winning loyal customers.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-91cc319 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"91cc319\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-01314ae\" data-id=\"01314ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0413433 elementor-widget elementor-widget-heading\" data-id=\"0413433\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">uab \u104f \u1021\u1013\u102d\u1000\u1005\u1036\u1014\u103e\u102f\u1014\u103a\u1038 \/ \u1010\u1014\u103a\u1016\u102d\u102f\u1038\u1019\u103b\u102c\u1038<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a93c33b elementor-widget elementor-widget-text-editor\" data-id=\"a93c33b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li style=\"padding: 5px;\">We will keep our dealing with our clients confidential<\/li>\n \t<li style=\"padding: 5px;\">Our staffs are encouraged to place the interest of the client before their own interest or that of Bank<\/li>\n \t<li style=\"padding: 5px;\">We believe in fair and equitable treatment of clients<\/li>\n \t<li style=\"padding: 5px;\">We maintain the integrity of the information provided by you<\/li>\n<\/ul>\nYou can read more on our values here:\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2db5e7e elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2db5e7e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2dacd7e\" data-id=\"2dacd7e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea7750e elementor-widget elementor-widget-html\" data-id=\"ea7750e\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"susdownbtn\" href=\"\/suspdf\/Responsible_Business\/Compliance\/Code_of_Ethics\/Code_of_Ethics_18Feb2022.pdf\" target=\"_blank\" rel=\"noopener\"><strong><i class=\"fa fa-download\"><\/i> \u1000\u103b\u1004\u103a\u1037\u101d\u1010\u103a\u1019\u103b\u102c\u1038<\/strong><\/a>     and    <a class=\"susdownbtn\" href=\"\/strategy\/values\/\" target=\"_blank\" rel=\"noopener\"><strong><i class=\"fa fa-download\"><\/i> Statement on Values<\/strong><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ebd0782 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ebd0782\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5148183\" data-id=\"5148183\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a5f158 elementor-widget elementor-widget-html\" data-id=\"1a5f158\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p><a class=\"susdownbtn\" href=\"\/suspdf\/Responsible Business\/Client Satisfaction\/Code of Ethics\/Code of Ethics.pdf\" target=\"_blank\" rel=\"noopener\"><strong><i class=\"fa fa-download\"><\/i> \u1000\u103b\u1004\u103a\u1037\u101d\u1010\u103a\u1019\u103b\u102c\u1038<\/strong><\/a>     and<\/p>    <a class=\"susdownbtn\" href=\"\/suspdf\/Responsible Business\/Client Satisfaction\/Statement on Values\/Statement on Values.pdf\" target=\"_blank\" rel=\"noopener\"><strong><i class=\"fa fa-download\"><\/i> Statement on Values<\/strong><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9b6543a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9b6543a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-937c8b3\" data-id=\"937c8b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4792ba2 elementor-widget elementor-widget-text-editor\" data-id=\"4792ba2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: inherit;\">If you see or if someone informs you of an action or situation relating to uab bank Limited which might be contrary to the provisions or values or standards set out in Code of Ethics, even if it does not come under your direct scope of responsibility, report it, in one of the following manners:<\/span><br \/><span style=\"font-family: inherit;\">Report the incident through the Whistleblowing Channel by email on <b>wb@uab.com.mm<\/b> or by SMS on <b>09 &#8211; 44 44 36 309<\/b><\/span><br \/><span style=\"font-family: inherit;\">No-one who reports in good faith any facts or activities through the Whistleblowing Channel will be the target of reprisals nor will they suffer any other adverse consequence as a result.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9811856 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9811856\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b47597\" data-id=\"5b47597\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e9688c elementor-widget elementor-widget-heading\" data-id=\"0e9688c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Our Product Principles<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7ffcb1 elementor-widget elementor-widget-text-editor\" data-id=\"d7ffcb1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: inherit;\">At uab bank, we only undertake activities where the bank is satisfied that a particular product or service is appropriate and suitable for a particular customer.<\/span><br \/><span style=\"font-family: inherit;\">We do not carry any sales when it becomes obvious that the customers<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7edfcb1 elementor-widget elementor-widget-text-editor\" data-id=\"7edfcb1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li style=\"padding: 5px;\">Do not need the product<\/li>\n \t<li style=\"padding: 5px;\">Can not afford the product mid to long term<\/li>\n \t<li style=\"padding: 5px;\">Has not understood the product or<\/li>\n \t<li style=\"padding: 5px;\">The risk profile of the product does not match to the customer<\/li>\n<\/ul><br>\nYou can read more on our product principles here:\n<br>\n<a class=\"susdownbtn\" href=\"\/suspdf\/Responsible_Business\/Client Satisfaction\/Product Responsibility Statement\/Product Responsibility Statement.pdf\" target=\"_blank\" rel=\"noopener\"><strong><i class=\"fa fa-download\"><\/i> Product Responsibility Statement<\/strong><\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc79aff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc79aff\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52f4091\" data-id=\"52f4091\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c6d0dcf elementor-widget elementor-widget-spacer\" data-id=\"c6d0dcf\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c62eab1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c62eab1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-965847d\" data-id=\"965847d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7327fd elementor-widget elementor-widget-heading\" data-id=\"c7327fd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Don\u2019ts<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22df909 elementor-widget elementor-widget-text-editor\" data-id=\"22df909\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: inherit;\">To avoid adverse reputation impacts, we observe following:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25e2ba3 elementor-widget elementor-widget-text-editor\" data-id=\"25e2ba3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"font-family: inherit;\">We don\u2019t use or encourage use of or deal with anyone who uses, child labour<\/span><\/li><li><span style=\"font-family: inherit;\">We observe UN Guiding Principles on Business and Human Rights<\/span><\/li><li><span style=\"font-family: inherit;\">We have implemented strong internal control to avoid our Bank being used as a vessel for money laundering and terrorist financing<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fbdab2f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fbdab2f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f1e739b\" data-id=\"f1e739b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-754421d elementor-widget elementor-widget-spacer\" data-id=\"754421d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Sustainablility \/ Responsible Business \/ Client Satisfaction Client Satisfaction At uab &#8230; <\/p>","protected":false},"author":7,"featured_media":0,"parent":7055,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7369","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Client Satisfaction - uab bank<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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