Key Responsibilities 

• Assist with establishing operations management strategies.
• Assist to develop and establish effective operations management solutions inclusive of techniques and processes.
• Assist to implement an effective and quality management system.
• Assist to set formal and measurable service level matrixes, performance targets and reporting strategies for contractors including an annual review of any Service Level Agreements.
• Assist to identify and manage corrective and enhancement actions.
• Liaise and collaborate with all role players internally and externally on re skinning, renovation and construction projects.
• Complete any duties as assigned by the Operations Manager and/or the Deputy Director of Operations.
• Provide support to the operations manager in the day to day running of the organization
• Schedule projects and ensure assignments are carried out as planned
• Work hand-in-hand with senior management staff concerning work/operational issues and other activities
• Draw up reports regarding operations in the company and pass them to senior management whenever it is requested for
• Track the progress of weekly, monthly, quarterly and annual objectives
• Communicate with clients and evaluate their needs
• Report to Operations Manager

Qualifications 

• Minimum a Bachelor’s degree
• Proven experience working in banking operations and managing people
• Good communication and negotiation skills
• Proficient in Microsoft applications

Please send your application to [email protected].