Sustainability  / Strategy  / Impacts

George Koshy

Sustainability Officer

Our Commitment

Our 5-year strategic plan is based on uab bank’s longer term vision as a socially responsible financial services provider.

No poverty, zero hunger, good health and well-being of all people are some of the aims of the United Nations Sustainable Development Goals (SDGs). The 17 SDGs are interrelated, and the Bank looks to contribute to the achievement of the goals.

At uab, we have identified 4 SDGs in which we can contribute meaningfully and have the most impact in supporting the goals. Accordingly, we have short term and mid-term targets for each SDG. We are committed to meet these goals and are devoting significant resources to this end.

Based on our materiality assessment and four (4) identified SDG goals, the following is the status of key targets and impact:

Key Sustainability Impact Areas

Impact Areas Our Approach SDG Goals UNGC Principles SASB Content Index 2019 GRI Content Index 2019
Financial Inclusion (SDG 8)
  • Enabling homeownership
  • Providing Digital Solutions
  • Financial Literacy
SDG 8 9 FN-CB-40a.3
Job Creation and Enterprise Development (SDG 9)
  • Financing to SME
  • Developing products and solutions for cashflow management
SDG 9 9 FN-CB-240a.1
FS 6
Employee Development and Training (SDG 4)
  • Offering motivating working conditions
  • Regular training to employees
SDG 4 4,5,6 404-1,
Customer Satisfaction (SDG 3)
  • Appropriate and suitable products
  • Transparency
SDG 3 9,10 FN-CB-510a.1

ItemTargetTime TargetAchievement (Sept 2019)
Homeownership10.5% of total loan portfolio30 September 20241.3% of total loan portfolio
Digital SolutionsEnabling customers to open an account through handheld devices30 September 2020The bank successfully launched the facility to open online bank account in April 2020
Financial LiteracyConduct at least 12 financial literacy sessions or projects per annum to unbanked, underbanked and underserved individuals30 September 2021In financial 2018-2019, 1366 individuals participated in financial inclusion initiatives for unbanked, underbanked, or underserved customers
SME Financing26% of total loan portfolio30 September 202410.1% of total loan portfolio
Training to employees15,000 man-hours of training to be provided by the financial year ending on 30 September 202130 September 20219,106 man-hours of training was provided during the financial year ended on 30 September 2019
Formulation and Implementation of ESG PolicyTo formulate and thereafter implement an ESG policyFormulation by March 2021. Full implementation by March 2024MOU with WWF was signed in February 2020 for technical support for the formulation and implementation of the Policy.
ConductTo hold refresher trainings/briefings to staff and adopt zero tolerance to employee fraud and misconductSeptember 2020

All new employees are briefed on the Code of Ethics and other codes during their orientation. 234 existing employees were provided with training/briefing concerning Anti-money laundering, Anti-bribery & Corruption, Code of Ethics, and other codes over FY 2019.

Four (4) Risk Newsletters were published and distributed to all employees and members of the Board over FY 2019 emphasising the important of conduct to strengthen the Risk culture of the Bank.

The Disciplinary Committe handled 25 cases in FY 2019.

TransparencyIssue GRI Index and SASB IndexMay 2020GRI & SASB Index
Some of our Non-financial Key Performance Indicators are available in the link below and they cover:
  • Employee engagement
  • Turnover
  • Absenteeism rate
  • Health & Safety
  • Frequency rate/Fatality Rate
  • Training
  • Career Development
  • Equal Opportunity
  • Disability
  • Environmental issues
  • Societal responsibilities
You can find more on KPIs here:
Key Performance Indicators
Activities that serve the greater good of the community are prioritised at uab bank. A short report on the following topics is available in the link below:
  • Customer health & safety
  • Supplier/Contractor selection and criteria
  • Environmental friendly value chain
  • Interaction with communities
  • Anti-corruption programme and procedures
  • Creditor rights
  • Central Bank of Myanmar Directives
  • Operational Incident Reporting mechanism
You can read more on our non-financial activities here:
Non-Financial Activities