Press Release

Precautions taken with coronavirus infection – Branch temporary closure

Yangon, 22nd September 2020uab bank wish to announce the temporary closure of its Thaketa (Ayer Wun Road) Branch in Yangon.

Customers of Thaketa (Ayer Wun Road) Branch who require service or access to their bank accounts may do so at any uab bank branch. In Yangon, uab bank has a wide coverage of 45 branches and any of them will be available to service you. Please enquire from any of our branches if you require service.

Further, our ATMs, Internet Banking and Mobile Banking services continue to be available on a 24-hour basis to all Customers.

A COVID -19 positive finding was reported on one of the Thaketa (Ayer Wun Road) employees on 21st September 2020. The concerned employee was on duty at the branch up to 11th September 2020 before going into a “work from home” routine the next day. Although it has been 11 days since the incident, the branch will be closed for a short period as a precaution.

Once this pandemic started in March 2020, uab bank activated its Business Continuity Plan (BCP) and formed a Crisis Control Unit (CCU). With this 2nd wave of pandemic, the CCU continues to monitor and evaluate the situation very closely and ensures that the health and safety issues at the Bank is being taken care of.

The Bank is committed to provide essential services to the public. Our services continue to be provided albeit with employees on work from home rotations to reduce risk and contact during this 2nd wave.

At uab bank branches, the necessary precautionary measures are being conducted, and these include:

    • Use of face masks, gloves and hand sanitizers at premises
    • It is mandatory for the employees and customers to wear a mask all the time
    • Maintain social distancing
    • Register and record visitors name, contact, address
    • Encourage customers to go digital (uab mobile, SaiSai Pay, uabpay and uab online banking)

Please rest assured that the health, safety and well-being of our employees, customers and visitors are our top priority. uab bank Management is strictly following health advisory and guidelines issued by MOHS on the prevention of COVID-19, together with the guidelines/instruction from Central Bank of Myanmar regarding the Bank and the operations of its branches.

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